Currently, we provide shipping to all physical business and residential addresses within the United States. We are working on expanding our 'Besties' reach, so stay tuned for updates on international shipping for our global partners.

Get FREE SHIPPING on all orders $45+

• Standard shipping rates are calculated at checkout based on the weight of your order and your location.
• We offer flat-rate shipping on all subscription orders to keep your recurring costs predictable.
• Keep an eye out for promotions that offer free shipping.

• Most orders are processed and leave our warehouse within 1–2 business days.
• Standard ground shipping typically takes 3–7 business days to reach your door.
• If you’re outfitting a facility on a tight deadline, we offer expedited shipping options at checkout to ensure your restrooms are ready on time.

• As soon as your order ships, we’ll send you a "Bestie Heads-up" email with a tracking number.
• You can also track your shipment's journey in real-time through your account dashboard.
• For bulk pallet orders, a dedicated freight representative will coordinate the delivery window with your facility manager.

We recommend shipping to a secure location to ensure your products arrives safely.

We hold our logistics to a high standard, but we know things happen. If your dispenser or products arrive damaged, please take a photo and Contact Us within 48 hours.

Because we pride ourselves on fast fulfillment, we can only update addresses within 30 minutes of order placement.