This Subscription Policy governs all recurring product subscriptions offered by That’s Besties LLC (“That’s Besties,” “we,” “us,” or “our”).

By enrolling in a subscription, you agree to this Subscription Policy and our Terms of Service.

When you enroll in a That’s Besties® subscription:

• You select your product(s).
• You select your delivery frequency.
• Your payment method will be charged automatically at the selected interval.
• Products will be shipped according to your selected schedule.
  

Subscriptions automatically renew unless canceled.

By purchasing a subscription, you expressly authorize That’s Besties® to:

• Charge your selected payment method on a recurring basis
• Continue charging at the selected frequency
• Automatically renew your subscription until canceled
  

This authorization remains in effect until you cancel your subscription.

• Your first charge occurs at checkout.
  
• Future charges occur on your recurring billing date.
  
• You will be charged the subscription price displayed at checkout.
  

We reserve the right to adjust subscription pricing. If pricing changes, we will provide advance notice before your next billing cycle.

If a payment fails:

• We may retry the payment method.
  
• Your subscription may be paused or canceled if payment cannot be processed.

You may cancel your subscription at any time.

To cancel:

• Log into your account dashboard, OR
• Email subscriptions@thatsbesties.com
  

Cancellation must be completed before your next billing date to avoid the next charge.

• If cancellation occurs after a billing charge has processed, the order will be fulfilled and shipped, and cancellation will apply to future cycles.
• Your subscription may be paused or canceled if payment cannot be processed.

You may:

• Change delivery frequency
• Update shipping address
  

Changes must be made before your next billing date.

Subscription orders are subject to our Refund Policy.

Once a subscription order has processed and shipped, it is non-refundable unless the product arrives damaged or defective.

Subscription discounts or promotional pricing:

• Apply only during the promotional period
  
• May have minimum purchase requirements
  
• May be modified or discontinued at our discretion
  

If a subscription is canceled and later reactivated, promotional pricing may not be reinstated.

You are responsible for:

• Maintaining accurate billing information
  
• Updating expired payment methods
  
• Ensuring correct shipping information
  

That’s Besties® is not responsible for delays or failed deliveries due to incorrect account information.

We reserve the right to cancel or suspend subscriptions for:

• Fraudulent activity
  
• Chargebacks
  
• Abuse of refund policy
  
• Violation of Terms of Service

If you are a resident of California or another state with auto-renewal protections:

• You have the right to cancel at any time.
  
• We provide clear recurring billing disclosures.
  
• No additional cancellation fees apply.

For subscription questions or cancellation assistance:

subscriptions@thatsbesties.com