Terms of service

These Terms of Service (“Terms”) govern your access to and use of the website located at www.thatsbesties.com (the “Site”) and any related services, mobile messaging programs, and online features offered by That’s Besties LLC (“That’s Besties,” “we,” “us,” or “our”).

By accessing or using the Site, purchasing products, enrolling in subscriptions, or participating in our mobile messaging services, you agree to be bound by these Terms. If you do not agree, you may not use the Site or Services.

1. ELIGIBILITY

You must be at least 18 years old or the age of majority in your jurisdiction to use this Site.

By using the Site, you represent and warrant that:

  • You are legally capable of entering into a binding contract.

  • All information you provide is accurate and current.

2. SCOPE OF SERVICES

These Terms govern:

  • Browsing the Site

  • Creating an account

  • Purchasing products (D2C and B2B)

  • Subscription enrollments

  • SMS/mobile programs

  • Use of any tools, features, or content

Separate Terms & Conditions of Sale may apply to product purchases and commercial relationships.

3. ACCOUNT RESPONSIBILITY

You are responsible for:

  • Maintaining the confidentiality of your account credentials

  • All activity occurring under your account

  • Providing accurate billing and shipping information

We reserve the right to suspend or terminate accounts suspected of fraud, misuse, or policy violations.

4. PRODUCT AVAILABILITY & PRICING

All product descriptions, pricing, and availability are subject to change without notice.

We reserve the right to:

  • Limit quantities

  • Refuse or cancel orders

  • Restrict sales to resellers or distributors

We may cancel orders due to pricing errors, fraud concerns, or product unavailability.

5. SUBSCRIPTIONS & AUTO-RENEWALS

If you enroll in a subscription program:

  • You authorize That’s Besties to charge your selected payment method at the recurring frequency selected.

  • Subscriptions automatically renew unless canceled prior to the renewal date.

  • Cancellation instructions are available in your account or by contacting contact@thatsbesties.com.

  • We may modify subscription pricing with advance notice.

  • Failed payments may result in suspension or cancellation.

No prorated refunds are provided unless required by law.

6. MOBILE MESSAGE TERMS (SMS)

By opting into our SMS program, you consent to receive recurring automated marketing and service-related messages.

  • Consent is not a condition of purchase.

  • Message frequency varies.

  • Message and data rates may apply.

  • You may opt-out by texting STOP.

  • For support, text HELP or email contact@thatsbesties.com.

Wireless carriers are not liable for delayed or undelivered messages.

7. INTELLECTUAL PROPERTY

All content on this Site, including but not limited to:

  • Logos

  • Branding

  • Product names

  • Images

  • Text

  • Designs

  • Graphics

  • Packaging designs

are the exclusive property of That’s Besties or its licensors.

You may not reproduce, distribute, modify, reverse engineer, or exploit any content without prior written consent.

8. USER CONDUCT

You agree not to:

  • Use the Site for unlawful purposes

  • Violate intellectual property rights

  • Upload malicious code

  • Attempt unauthorized access

  • Scrape or harvest data

  • Interfere with Site security

We reserve the right to terminate access for violations.

9. THIRD-PARTY TOOLS & LINKS

The Site may contain third-party tools or links.

We provide these “as is” without warranties and are not responsible for third-party content, transactions, or policies.

Your use of third-party services is at your own risk.

10. DISCLAIMER OF WARRANTIES

THE SITE AND ALL SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.”

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING:

  • MERCHANTABILITY

  • FITNESS FOR A PARTICULAR PURPOSE

  • NON-INFRINGEMENT

  • ACCURACY OR RELIABILITY

We do not guarantee uninterrupted, secure, or error-free operation.

11. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

That’s Besties shall not be liable for:

  • Indirect damages

  • Incidental damages

  • Consequential damages

  • Lost profits

  • Lost data

Our total liability shall not exceed the amount paid by you for the product or service giving rise to the claim.

Some jurisdictions do not allow certain limitations; in such cases, liability is limited to the fullest extent permitted by law.

12. INDEMNIFICATION

You agree to indemnify and hold harmless That’s Besties and its officers, directors, employees, affiliates, and agents from any claims, losses, damages, liabilities, or expenses arising from:

  • Your misuse of the Site

  • Violation of these Terms

  • Violation of any law

  • Infringement of third-party rights

13. TERMINATION

We may suspend or terminate your access at any time for violation of these Terms.

All obligations and liabilities incurred prior to termination shall survive.

14. GOVERNING LAW & DISPUTE RESOLUTION

These Terms shall be governed by the laws of the State of Georgia, without regard to conflict of law principles.

Any dispute arising under these Terms shall be resolved exclusively in the state or federal courts located in Georgia.

15. ARBITRATION

At our discretion, disputes may be resolved through binding arbitration in Georgia under the rules of the American Arbitration Association.

Class action participation is waived.

(If you want stronger enterprise-level protection, we can expand this.)

16. SEVERABILITY

If any provision is found unenforceable, the remaining provisions remain in full force and effect.

17. ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and That’s Besties regarding use of the Site and Services.

Failure to enforce any provision does not constitute waiver.

18. CHANGES TO TERMS

We may update these Terms at any time. Continued use after updates constitutes acceptance.

19. CONTACT INFORMATION

That’s Besties
600 W Peachtree St NW Suite 1700
Atlanta, GA 30308
contact@thatsbesties.com
(470) 570-5702